Horrible customer service, especially by Martin from their team, first they stall with dispatching my order during several working days, ignore my email, then when i called them, Martin promised it would be dispatched that day ( although he denies it, but he's lying i can prove that ), and then cancels my order, and mocks me, for pointing out his failed promises, and taunts me, saying "He's not sure what he could have done better ", despicable attitude by this company, and by Martin specifically. And as for your again dishonest reply Martin, you cinically claimed you're "unsure" where a promise was made, you claimed to me on the phone several times, that i will get an email notification about the dispatch by Tuesday evening, i can objectivly prove that, you are again being deliverately cinical and dishonest about, and you're not "confused" at all, you know damn well what you did; Also there was nothing preventing you from dispatching it on Monday, or Tuesday morning, as 95% of businesses in the UK do; Furthermore you never bothered to reply to my email about the order status i sent in Monday, how conveniently you omitted that in your reply, from what i read here there were at least 20 other reviews that complained about similar behavior from your regarding missing dispatches and delays.