Avoid this company if you want quality leather that is going to last as it should. I bought a grey leather duffel a couple of years ago and unfortunately cannot find the receipt. I wear it very little as I have other coats and when I do wear it it is definitely not for strenuous activities. Yesterday whilst shopping I took a tissue out of my pocket to discover a huge rip. On further investigation I notice the corner of the other pocket has started to tear as well so presumably this is what happened to the first pocket and then when I put my hand in it just split. On further investigation I note the leather is thin and of very poor quality - quite ironic as it’s from their signature collection!! Obviously because I have no receipt customer services refuse to do anything- I presume if this is typical of their products they probably have a lot of refunds to be done and any reason to get out of it is useful. I am disgusted and disappointed at the experience and quality one gets from this company and I have learnt my lesson the hard way! I suppose at the end of day you get what you pay for and you learn from how companies deal with issues, so beware!