After a false accusation by a member of staff in the Keswick store and a complaint made to Customer services, I received an email stating that I would have to wait for any apology or refund because the head of customer services and the MD are off on Fridays. I caution anyone purchasing something they may later seek to return. This company apparently have no regard to what customer care really means. Obviously their ability to rely on passing trade means they can jettison the need to respect the individuals who enter their stores
11 months ago
Lakeland Leather has a
4.8
average rating
from
7,259
reviews
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