Ordered SPARK FAUX LEATHER OFFICE CHAIR… Ordered SPARK FAUX LEATHER OFFICE CHAIR GREY. Twice the item arrived damaged. First time was leather damaged due to everything just being thrown into a box with zero packaging protection. Second chair replacement arrived with both arm attachments damaged and cracked. I then asked for a third replacement and their response was "There seems to be an issue between ourselves, couriers, and how the item is reaching you" so be warned this company is not able to issue safe delivery of this item. I did ask for them to send two arm rest attachments and possibly a discount to keep the chair and they refused which is odd considering they damaged the chair twice already. Their excuse was as stated above "There seems to be an issue between ourselves, couriers, and how the item is reaching you" Zero quality control.