Everything is great until you want to return an item and get a refund. After one week they received the item, they finally sent an e-mail about refund. After another week since than, another two e-mails about sending the money, each of them for different amount and both amounts not correct. Still waiting for the refund though, so we will see if I ever get my money back! UPDATE: in the end I got my money back, after more than one month of e-mailing almost everywhere. No apology, not a single sign of empathy or something. So, eventhough the dresses are really nice, the customer service is really poor.