I placed a large order with this company, 7 dresses. All 7 dresses arrived in a plastic bag the size of a small shopping bag and are all very crumpled and not fit to wear. One dress had a bleach mark on it. I emailed the company with photos and was given a link to the shipping company for them to deal with my return request. A week later and I am having to again email (3rd time lucky)with the photos and have still received no confirmation that I can return the dress and receive a refund. At no point has anyone acknowledged the state of the parcel and dresses when they arrived. Poor quality and poor customer service.