I bought a bunch of dresses, but tow of them broke, one of them I sent back for reparations, before Christmas and still haven't received back. The other dress they offered to repair about 3 weeks ago. But I still haven't heard from them with the details. I wouldn't several times since but they stop replying. I will add, that I bought many of my dresses from them without problems before. The matter was resolved after 4 months of intense work, where I would had to repeatedly contact Lady V, to get answers. I have afterwards bought serval times at them whiteout problems