Really disappointed with the service. I had the wrong dress delivered after paying for next day delivery as I was due to be going to a wedding away. I was contacted after complaining however to be told to buy the dress again as they couldn’t send me it without me returning the other dress.
The lady on the phone was very nice however being sent the wrong dress, then being told to faff around returning it before you could get the one you actually ordered or spend more and have to wait for a refund when they receive the dress back. I think for the sake of £27 I would have wanted to keep a new customer.
4 years ago
Lady Vintage Ltd has a
4.8
average rating
from
5,070
reviews
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