Aisa
The dress went missing in the post and I have neither been sent a replacement or refunded, I've found the customer service to be very poor, as it's clear the dresses have been lost, Lady V should issue me a refund, but instead I've been told they need to wait for a claim from Royal Mail, putting me out of pocket. I'm really let down by my favourite clothing brand. Regarding recent purchases of the Lyra dresses, these have been dissapointing as the material appears thinner than in the past so the waist ties can't be pulled tight.
5 years ago
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Lady Vintage Ltd has a 4.8 average rating from 5,067 reviews

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