This deserves 0 star but I cannot put 0 so unhappily put 1. I purchased a dress from them and got an order from them too. I checked for the despatch and tracking number but Abigail, customer care officer told me they use a partner and I have to follow up with Global E. Lady V, customer care, Abigail, gave me another number to chase it with Global E. I did to no avail and still waiting an answer. I asked her to follow up again and again but got no help. I'm sorry you outsourced this to your partner but you still have a responsibility to follow up with your partner. The website I bought from is yours. The order number I got is from you. Buyers beware as I later found out similar bad reviews on their Facebook comments! Don't go near this terrible company!!