I placed an international express order. Customs as well as myself tried to contact Lady V because a VAT invoice was required. Customer service sent the same invoice without VAT they already had added to the parcel, then ghosted me for 9 days straight. They only got back to me when the parcel was returned to them because they were unable or unwilling to add the correct documents. They totally ignored the fact that they meased up, but asked me to order again and write a review.
Bottom line: very unprofessional behavior, don't recommend.
2 years ago
Lady Vintage Ltd has a
4.8
average rating
from
5,074
reviews
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