AVOID THIS COMPANY AT ALL COSTS!! Bought a Billyoh lollipop playhouse max from them on Friday after they confirmed they would be able to deliver 3 days later (as stated on their website in bold) Then received an email the day before delivery saying there was a delay in manufacturing and they would let me know when they would be able to deliver. Clearly they’d lied when they said it was in stock and could be delivered three days after they taken my money...£735.00!! When I rang to ask what was going on they either hung up or put me on continuous hold. Ignored all my emails. I initially asked for a new delivery estimation and then when heard nothing back requested a refund. Again no reply. In the end I contacted my bank (Lloyd’s) who were amazing and credited me the money themselves and agreed to get their legal team to get it back from them. I didn’t realise at the time I was ordering from this company. I ordered from a gardening supply company. I now realise Kybotech disguise themselves in the form of several companies. Probably due to their terrible reputation. Don’t be fooled by the happy/helpful sales staff. They are all a bunch of criminals.