I drove into Kwik-fit in Lower Stone Street, Maidstone today (01/07/19) after an altercation with a large pothole over the weekend and I wanted to write a review to show how impressed I was with the service I received. David and Jamie were able to fit me in straight away to my surprise. They, and apparently several others, looked at the tyre and they had it sorted by the time I had returned from grabbing a bag of chips around the corner. Luckily the tyre wasn’t as badly damaged as I feared so did not need replacing. I do a lot of motorway miles and was still a bit concerned by the gouges in the tyre wall but they were able to calm my worries and even took the time to raise the car up on the ramp and explain how it was purely cosmetic and safe. They also commented that it would not present a problem with the upcoming MOT which was another great relief. I was really very impressed and felt a valued customer which is something that cannot be said for the majority of other garages around. David and Jamie couldn’t have been more friendly, helpful and professional and they are a credit to this garage.
Helpful Report
Posted 7 months ago
Kwik-Fit is rated 2.58 based on 83 reviews

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