"KwikFit Windsor - poor service
I took my car into KwikFit Windsor last week for my tyres to be tracked. The service took about an hour and the cost was reasonable.
As I drove away from the Windsor Garage, both my traction control and stabilising control warning lights came on in my BMW 320d.
I know that these type of notifications can occur shortly after works to the tyres so didn't think too much of these warnings until the next day.
The car became very floppy to drive and in light rain became dangerous.
I took the car back to KwikFit Fit Windsor at the earliest available time and told them about the problem.
The fitter, Manager and another fitter all told me that this had nothing to do with them, mate. It must be an intermittent fault that I hadn't noticed previously.
Wrong, the fault occurred minutes after driving away from the Windsor Garage. The car drove just fine until they carried out their tracking works!
I am pleased to say that they fixed the fault at my second visit, but sadly, only for a couple of minutes before the tracking warning signals reappeared and the vehicle began to move irratically again.
Of course, I called them immediately but was again told that this fault had nothing to do with their works.
I had no choice but to book the car into the BMW Garage in Maidenhead to resolve this potentially dangerous fault.
I will not use Kwik Fit again and I will insist that they settle any costs that I incur to resolve their shoddy and dangerous works.