Not happy at all with this particular order. Items appeared on stock On Wednesday night when order was placed. One of the items was a wavemaker that I needed urgently as the one I had stopped working and I had no flow in my tank. Estimated delivery Friday. Friday came, no delivery, Saturday, same. At that point I sent an email asking about my order, to which they replied that it's strange I haven't received it yet and they would check with the warehouse. Never got another update on that. Monday afternoon I called them cause my package hadn't arrived yet. They told me that the package was sent and I should receive it on Tuesday. Tuesday came, no delivery. After another email, they told me the package got sent on Tuesday and I should receive it on Wednesday, leaving me without a wavemaker for a week with corals sulking big time. Very poor communication, I had to chase up every conversation we had. I have ordered numerous times from Kraken and every order (apart from 2 buckets of salt that came broken both times) has been processed nice and quickly so it was a shock for me this time.