Service at the start was good, however they forgot my installation appointment, I had to call to chase them. Said they had to come back another time to which I stated that wasn't convenient as I had to take the day off work. Asked them to cancel the order as they couldn't fulfill as promised and the company threatened me with legal action. I advised that they were in breach of contract not me and I could obtain legal advise to do the same. After this they were somehow able to carry out my installation. Overall I dont think the customer service was very good and was made to feel like I was in the wrong for their error
2 years ago
KLG Rutland has a
4.8
average rating
from
619
reviews
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