Hello, my boy and I booked a kiwi taxi in Madrid on Saturday 29 April, 2017 that was supposed to take us from Madrid Airport to Estadio Santiago Bernabeu. I had prepaid €10, lucky me I hadn’t prepaid the total fare! The driver was not only so late we had to go around looking for him until he after a while at last turned up. Then we had to walk to his car another 10-15mins to a parking garage. Do you think everything worked smoothly after that? No way, the driver couldn’t get out of the garage! He tried 4 different exits who all denied to let him out because he hadn’t paid enough money for the parking. He got stucked at each exit gate, then forced to reverse from the gate not to block for other cars. He tried this at 4 different exit gates probably because he didn’t understand he had to pay, even if I told him, pay for god’s sake so we can get out of here, we were in a hurry, it’s therefore you book a taxi. After having tried to get out from these gates he finally paid! Then after he managed to get out just because I told him he had to pay for his parking he drove in a speed of 140km/hour in town just to miss our correct Stadium Entrance, he didn’t know how to find the entrance of the Stadium! THAT WAS THE MOST UNPROFESSIONAL TAXI SERVICE I HAVE EVER SEEN IN MY LIFE and I have travelled the Globe. Please do not book any kiwi taxi in Madrid! (0)