We booked a return from Ho Chi Minh city to Mui Ne - both legs the drivers arrived perfectly on time. The leg there the driver spoke very little English but the car was comfortable for me and my wife. apart from the English I would have rated it a 8 out of 10 journey. The way back however the driver spoke not a word of English and picked us up in a 14 seater minivan with leather seats no arm rest and more importantly NO SEATBELTS. We were slipping and sliding the whole way back to Ho Chi Minh a very uncomfortable journey and with the pouring rain made it very scary without seat belts. YOU HAVE TO MAKE SURE THEIR ARE WORKING SEATBELTS IN YOUR VECHILES!!! so in summary first leg was good return leg was a disaster although the driver was a good driver always within the speed limit and not taking any unnecessary dangerous over taking.