Purchased a couple of spice racks which turned out not to be fit for purpose. Once full with a normal spice jar you can't get them out without a real fiddle as the next tier is too close and the jars can't turn sideways if they have jars aligned next to them. It has cost me a significant amount to return as this company are in Dublin. I'm hoping they will be reimbursing me for postage costs otherwise I will not be happy. Why would you invent a storage system and put it on the market to sell without actually testing if it works in practice. Really disappointed but fingers crossed they come up with a great customer services attitude, which at the end of the day is what it's all about.