My parents had a new kitchen fitted from the Kitchen Design Centre in March. The design service was very good, they listened to what were wanted and gave good, practical suggestions that we went with. I live remotely from my parents and they were happy to work with me, and them too. The kitchen arrived on time and was largely completed in time too. KDC also helped identify builders, which you contact yourselves. However knowing they work with a few building firms consistently takes out some of the unknown which is extremely helpful as I live some distance from my parents. We're really pleased with the kitchen and there were no horror stories, good quality, on time and pretty hassle free.