"AVOID!!! Thought Openreach was coming yet opened my door to these conmen. Usual hard sales where they won’t leave until you sign (I didn’t) and they want you to trust that if you find a better deal, they’ll shred the contract, which is 3 years by the way.
The rep didn’t know all of the prices that she was quoting, got the cancellation charges wrong as she said 30% of balance needs paying plus £50.00 however when I read the small print, it was actually 50% to be paid back.
They cooling off period where they will shred the contract is worded in such a manner that the purchaser wouldn’t be able fight an injustice. You “may cancel without charge before you service start date”. What’s to say I don’t get that date as soon as the rep leaves, thus me entering the contract and liable for 50% cancellation costs?
They also offer water, gas and electricity and claim to be the cheapest in the uk however you can’t get a quote until you sign up to broadband. Hmm?
My advice is go with your instincts, GO!"