Do not touch with a barge pole. first warning sign sales person rings up and says hi ringing you back as you asked John (total lie) sales guy turns up to business, sales guys lie out of their teeth even said we could try the service for two weeks and could go back to our old provider, said we would get 80mbps when the line checker clearly states we would get 35mbps also said it was a three year contract as they needed to dig up the road to install fibre and said they would pay all of the early termination charges when in fact it is a maximum of £300, the business card the sales guy gave me had no name on another warning sign. The office in Milton Keynes are straight out of the wild west i.e. real cowboys the office in Manchester appears to be more professional and did seem concern with the seller practice, luckily cancelled contract before it went live , say cancelled as i have sent two emails and sent a signed for letter to the main office as they have refused to send a letter or email to say the service will not go live apparently they can not send emails form the office but said on the phone it has been cancelled which seems strange for a company that deals in communication have reported them to the Ombudsman Services mainly because they refuse to confirm it will not go live via an email or letter