I bought a sporran that came with a chain belt. The belt indicated on the website had a stainless loop to keep the loose end of the belt from flapping around. The one that arrived did not have this loop. I emailed to tell KS about this but all they did after I sent them a photo was to respond that they would amend the listing on their website. They apologised for the confusion that this belt didn't come with that loop and suggested I buy one from them that 'should' have the loop. That was another £18 I am not going to spend with KS. There really was no attempt to put things right, which is dissapointing.