Beyond frustrated. I spent $130CAD on a pair of boots from Killstar, 6 weeks later I still have not received them. I reached out to DHL who told me that Killstar had made a shipping label, but not shipped the item. When I reached out to Killstar (for the third time, as my first two emails were ignored), I was told (and only after threatening to open a dispute with paypal did they reply, btw) the item HAD been shipped by DHL, in spite of the tracking information still being the same as it was, with no updates past initial creation of the label. The company told me they would "Investigate this matter with DHL and then get back to me personally", which they did not. In fact, they've stopped responding to my emails altogether, and I've had to reach out to DHL yet again on the matter. This was my first time shopping with Killstar, and it will now be my last. Would not recommend them even a little bit if this is how they treat their Canadian customers.