I was a loyal customer for years but their quality has gone down hill. I recently had an item break after wearing it only wearing it 3 times. The zipper just split open. Their sizing is inconsistent, fabric is all plastic if you read the materials and I’ve had several items rip immediately. I left a one star review of the recent zipper incident and customer service reached out. When I told them the item was left in the hotel I was on vacation in they basically said never mind. When I expressed that I felt they reached out to save face on my bad review someone else responded asking me to fill out a form in the future instead of a review. Don’t buy from this brand because you’re just buying trash and their customer service will pretend to help just to make it seem like they are.