The product was great, and well received as a granddaughter birthday gift. However the shipping agent delivery person left the package in the recycle bin in the garden. Someone was in the house all that day and didn’t get a knock on the door or ring on the doorbell, Had I not double checked that it had been received after I got the delivered notification email , and asked the family to check the front garden to see if it had been left anywhere there they discovered it in the recycle bin which was due to be picked up next day! Not good!! Spoiled the surprise as well!