This is not a reflection of my experience with Kidly per se but my experience with their chosen courier. The item looks amazing in pictures and I was very excited about my son receiving it but it’s been weeks of Royal Mail attempting deliveries and “missing” them even though my full address is clearly mentioned. I even requested a new delivery and mentioned my flat number next to my name so they don’t miss it but they still manage to miss it and I get an email saying delivery attempted even though I was home and no one rang the buzzer or called me. It’s extremely frustrating