I thought this company would be great to save the hassle of going round all of the shops. However, they have failed to deliver an item I paid for 3 months ago and are claiming that they have delivered it. I am heavily pregnant now and in need of the final part of my order. It has been incredibly stressful for me dealing with this company's 'customer service' assistant. He has been rude and sarcastic towards me and is very evasive and dismissive of this case. This company cannot be trusted unfortunately and I have been told that they will not help me further in getting the item I have paid for. The whole experience has been appalling as the items that did turn up took a long time to arrive and the pram was scuffed badly. They ignored this completely. It took many, many emails for them to actually apologise for anything, and when they did they were apologising for me!!! Incredibly rude and sarcastic and having come from a customer service background, I would not stand for this sort of treatment from my company by any of my staff members. Please do not be tempted by the price - I will now be £130 out of pocket as I will have to pay for the item I have already paid for again as they will not give it to me. Despicable, honestly the way this man spoke to me was awful!