Wish I'd read these reviews before I ordered from Kiddicare. Ordered 2 bedding items in May 2017. Heard nothing for 6 weeks. Sent email, ignored. Sent second email, ignored. There is no phone number to speak to anyone. Now 8 weeks after ordering. I contacted our credit card company who confirmed money taken by kiddicare. Started refund process through credit card company and 2 days later i get an email saying items will be delivered in 2 days-surprise surprise they were! Please dont buy from this company. I like getting a bargain but it's just not worth the stress.