Item arrived quickly but was delivered to a nieghbour and a card left on my porch which I didnt find for 2 days. The tent came with no instructions or even list of what was in the box. No photo of the tent to aid construction. Had to search the internet for a tutorial video which is not even made by Khyam! Eventually put the tent up to find it was ripped already and had a man sized footprint inside on the ground sheet. Seems to be a returned item sent out as new. I emailed Khyam with photos. They offered to collect and inspect to establish if they should repair under warranty, totally missing the point that I have been sent a used, faulty item as new. I am now waiting for Khyam to respond to me as I wish to send it back for a full refund.