From the initial walking into to Keystones branch in Collier Row I was met with professionalism and curiosity. I was listened too and understood. We had the pleasure of meeting Roy from Keystones at our property for a valuation. From the start of the visit we were made to feel at ease, was given 100% attention to detail. Every question was answered & nothing was rushed. Roy gave us a personal touch & explained everything in depth. We appreciated his straight approach and there was never any hard sell or feelings of obligation. We definitely would recommend Keystones and especially Roy!