Waited a considerable amount of time from rasing the complaint to receiving the replacements which were also faulty and then I had to endure the first faulty set just sitting in my garden in this massive box getting wetter and wetter by the weeks, waiting for it to be collected. The next replacement items had a lengthy wait also because they where waiting for new stock to arrive. This whole process has taken months upon months to be resolved. Not to mention the inconvenience of too many phone conversations too, also customer services calling and not really having a clue to what was going on. No gestures of goodwill either for all the inconvenience and upheaval I’ve endured. Not great all round really.
5 years ago
Kettler has a
4.4
average rating
from
2,122
reviews
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