Sorry Kettler but the truth is that your furniture is lovely and very comfortable and at this stage appears to be well made. However, the cheap packing materials and method of distribution is extremely poor. Palma Round set delivered with additional recliners, packing on sofas damaged and rattan was ripped. Took a long time to organise replacement of the whole set was advised to take the table apart to be returned yet nothing was wrong with this item. Replacement sent but no table so had to reassemble. Replacement sofas suffered same damage yet again, should be packed individually not two in one box !! Fortunately the delivery team were so bad they had no room for the collection so had to return later in the day allowing me time to make up one good set out of the two bad ones but with a slight colour variance. A modest compensation offered and accepted but would of preferred to have my order correct first time around without all the hassle. You sell a quality product so use better packing materials and delivery people who care as much about the product as you appear to.