Firstly I have been a regular customer for about 20 plus years and have always been happy with my haircuts from a wonderful lady who has worked for Anne Veck for many years. I was very surprised with Anne's unprofessionalism, obviously they where understaffed and all you could hear whilst treating yourself to a haircut was Anne stressed out and waiting for her member of staff to come in who was travelling from Kidlington and was very late the atmosphere was very tense and unpleasant I couldn't wait to get out of the salon. I am very disappointed and I know its stressful when your waiting for late staff and understaffed but you do not show this to your clients and client who has been visiting your hair salon for over twenty years.