I booked for a full head tint and blow dry on the phone the receptionist (who didn’t disclose) her name confirmed the price in total would be £41 after the discount of my birthday voucher (£20). I turned up to the salon got any my treatments done when it came to paying Eliza the stylist told me I have to pay £72 which was more than double to what I was quoted on the phone. I was thoroughly disappointed as it was a mistake of the receptionist and it would have been nice for the salon to honour their original price. Even more so there was no apology or compensation . I am a regular to the salon, after this experience I don’t think I will be returning due to poor communication the salon has mismanaged the treatment of a loyal customer.