Having been a loyal customer for a number of years, today I received appalling service. Despite the icey roads and snow I arrived at the appointed time to be told that I couldn't have my haircut. The receptionist, with no mention of an apology, told me she had tried to ring me to cancel, but on a mobile on which I don't get a signal at home. What's wrong with the good old fashioned landline, there had been no attempt to ring me on this as I had been at home all morning. For a hairdresser with such a good reputation, your customer service has let you down.
6 years ago
Kelly's Hair Oxford has a
4.8
average rating
from
1,502
reviews
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