I was disappointed. I came in with a shoulder-length bob cut which was uneven and messy at the back as it was growing out. I asked for a trim to even out the back so my hair would be less messy while asking for the few strands at the front to be a bit longer. I kept mentioning over and over again to please keep my hair as long as possible. The stylist decided to chop my hair by a massive chunk and turned it into a ridiculously short inverted bob which i never asked for. The haircut does not suit my face at all and now i get so upset every time i look into the mirror. I look aged and the cut looks like a puffy mushroom on my head, with my hair texture. Anne Veck is more expensive than other hairdressers i usually go to in Oxford hence i expected so much better services. Not respecting the client's wish is one thing, giving someone a haircut that looks bad on their face shape and hair texture is another thing. It took me ages to grow out my hair to this length - i was so excited about my hair for summer and now it will take me months to grow it out so it looks acceptable again. So disappointing...