I visited Anne Veck about a month ago to get a much needed trim. I explained what I wanted to Silvain, who was my hairdresser, and he did not listen to any of it. I had asked for a small trim but mainly to have layers cut shorter to give more volume to my hair. I have wavy/curly hair. He cut way more than I had asked for. He also thinned out my hair so much that there were tons of hair on the floor once he finished - something I had not asked for. I do not like having my hair thinned. He also used a razor to cut some of my hair, which doesn't work with my hair type because it frizzes it but he didn't bother to ask. Lastly, my hair is EXTREMELY uneven. On one side, the layers are longer and even (this side looks really good), while on the other they are shorter and so uneven (this one does not). I have random pieces that are very short and some long. Overall, I'm very unhappy with my haircut. I think that there are small things he could have done to give me a great haircut like being more careful with evenness, asking what I would prefer, and respecting what I asked for. I was about 5 minutes late to my appointment and maybe this impacted my experience at Anne Veck but I think that the time slots given are way too short to give a proper haircut anyway.