Valley House was a fantastic building and everyone had a great time. We did however have a few concerns that could be easily rectified. There was a problem with flies. Whilst we accept that Zoe had limited control over the matter, we felt she could have done more to alleviate the problem, such as a fly screen at the door, fly papers and deep clean in case the flies were coming from somewhere in the house. The windows and roof in the kitchen area was also full of dead flies which looked unpleasant and was unhygienic. This window also leaked when it rained. The freezer was too small for the number of guests and was totally inadequate. The TV router had broken the day before we arrived and we were told everyday it would be arriving that day, it didn’t arrive until Wednesday and caused a few issues as it was needed for work purposes by a number in the party. No basic TV channels eg BBC1 could be watched all week as the satellite dish was not working. The TV also had a fault in it and broke when the router arrived. Zoe did replace it with a small TV on the Wednesday. The placemats were ill matched and there were only about 8 cardboard drinks coasters from a pub which spoilt the dining experience in the grand dining room. Zoe offered the use of her washing line (which should be a basic essential for a house of 16) however the field where it was was full of dog excrement which smelt unpleasant and made hanging up the washing difficult. The dryer worked inefficiently, even when the filter was cleaned. Whilst there was enough crockery, many of the plates were tired and needed replacing. The surface of most of them was grey with use. In conclusion, the house was poor value for money because the level of comfort and quality of experience was below what you would reasonable expect for over £2000 per week. We would not recommend this property and anticipate your response.