Very bad experience. My new cooker was delivered but unbeknown to me the guys knew the screws on the lid were broken but said nothing! I had seen them outside lifting the lid but though no more of it as nothing was said. A day later I went to lift the hob lid and it sprung sideways. I called The company I bought it through (Ovens and Cookers) who said they would look into it and speak to the fitters, they then said I would have to wait 11 days for a Stoves engineer to come out. He’s just arrived and said they should have taken the oven back as it was faulty not try to fix it....not impressed and they seemed such nice guys.