Very poor bought a window and french door for self install so I ordered the fixing kit.
Fixing kit dose not contain the correct glazing packers or screws advertised.
Door was delivered with big scratches in the frame which after I had complained got replaced, I am still waiting on the correct packers for the glassing and no one is responding to my emails.
Will never use this company again very poor customer service and QC.
Posted 9 months ago
Dear Andrew,
Firstly our apologies for your door being delivered damaged and the fixing kit not being as expected. We are sorry for the inconvenience caused while you waited for this to be remade and replaced. You mention no one responded to your email - during busy periods we are not always able to respond the same day, however, I can see my colleague has now addressed your concerns regarding the glazing packers that were supplied and some more have been posted out for you.

Kind Regards
Just Value Doors
Posted 9 months ago
Just Value Doors Ltd is rated 4.56 based on 1,232 reviews

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