"The fitted door was excellently installed. However! My only real issue was that at no point was I informed that it would be a different company installing the door. The first I knew of it, was when a different company rang up to deal with the survey and fitting. It would have been nice to know that they use subcontractors to do the actual work. Also £60 for a bit of plastic and mastic added to the price to make good. Come off it👎"
Thanks for your feedback and I'm pleased to hear you are happy with your new door. Regards your comment about the extra £60. I would like to point out this was agreed with you prior to order and that we do occasionally have to charge extra for additional making good works, which in your case was 'excessive trimming' required around the balcony area - the vast majority of installations don't require any additional making good and we apologise if you feel the cost was not justified.
I hope your new door serves you well for the year ahead.