I ordered two windows in mid-October, four days later I receive an automated email stating that delivery would take 8 weeks (mid-December). Delivery information on the website states two weeks for stock items and four weeks for non-stock items. I wasn't happy about the 8-week delivery timeframe, so I called them immediately and asked to cancel but was told it was too late to cancel. It is now mid December and I just received a new automated email stating that the windows won't be delivered for another 4 weeks (mid-January)! That will be 3 months total delivery time for UPVC widows. Completely unacceptable. These are standard windows, nothing too fancy, they are anthracite black/ grey which is one of the standard colours on their website. I am guessing that these products are made in China and then shipped to the UK, which is why it takes so long for delivery. If the website was honest with the delivery times, I would have purchased somewhere else. I guess we will have no windows for Christmas then, not happy at all.