Anonymous
I was disappointed that after receiving regular personalised email offers, the travel insurance quotation I had received, based on a birthday discount, did not link up with my personal account, so the person I spoke to on the telephone was unable to access it and I had to accept a less generous discount. I was also a little alarmed when told that my policy was underwritten by 'aliens' - which I later understood to be Allianz!
11 months ago
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