Mr Winter
Their policy might come recommended by major players in the cruise business but they obviously don't employ sufficient staff to manage the demand. It took 2 calls and a callback before I could speak to anyone qualified to deal with my enquiry. This resulted in a large part of my day being tied up. If this was a first time request they probably would not be getting my business! On the positive side they provided a genuine loyalty discount as this was a renewal.
1 year ago
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