I'm an EU buyer, I bought a Wahl Beretto at a decent price, €132, but the customer experience was disastrous.
Misleading advertisment, the promised next day delivery is in fact just for UK, but no mentions that for EU is 5-6 on the product description. The EU country being next door, Ireland.
NO tracking number. They provided me a tracking number after 24 hours from my specific request by email. No tracking number in My Account website page. The FedEx tracking number provided by email after my request shown zero updates regarding where the parcel is located. Clicking on the tracking number, redirected me to a blank FastWay branded page. The FedEx page showed just Delivery Attemp but no attempt on the respective day(the 8th day from paid order date). After a day(the 9th day after the order placement day) a courier finally arrived at my door in an unbranded car, unbranded clothes, with no phone call before arrival as regular couriers. During these 9 days, on the 7th day I asked JustMyLook by email to cancel my order and refund. No response from JustMyLook.
The product is good, functional, but the buying experience was disastrous. Never again. Buying from Amazon Germany is prefferable.
1 year ago
Justmylook has a
4.6
average rating
from
87,224
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