My shower cabin was delivered over a week late, and the box was extremely scruffy and bent. The courier company told me that they had had this box "knocking around" in their warehouse since October 2023, after another JT Spas customer had cancelled their order for it. During that time it had been moved several times, including a complete warehouse relocation. So when my March 2024 order came through from JT Spas they couldn't find this old box in their new warehouse; it took them a week. It also meant the box was badly bent and damaged, but by the time it arrived it was too late to order an alternative, so I reluctantly decided to accept it anyway. The cabin is ok, EXCEPT FOR the doors which truly dreadful and not fit for purpose. The "hinges" are just long plastic strips down the door edges, which are so stiff it's really hard to open them to get in or out of the cabin, plus they cannot close properly so they dig into you all the time whilst showering. So overall not a good experience of JT Spas !!