Disappointing quality, wouldn't recommend! I ordered a spa bath, three issues experienced in the one order;
(1) I rang and asked to remove the waste and plug well in advance of delivery and it was confirmed this would be removed and I would be refunded. It arrived with it and when I checked my bank account - no refund. I rang them and they eventually found the call details and said the Operator forgot to hit save.
(2) The bath legs didn't fit the bath, they didn't fit around the piping and my fitter was therefore unable to fit the bath on the day booked and I had to wait around 5 days for them to arrive. The existing bath had been removed by the time we realised so I was without a bath or shower for this time and needing to go to work in a professional job. I live in a one bedroom flat. It delayed the entire job and cost me money paying my fitter purely because they'd sent the wrong parts.
(3) The bath end costing £30 was the wrong width. 750mm for a 700mm bath which required removing the lip to fit to size, doubling the fitting time but also a shabby, unprofessional finish, with no sturdiness, or rigidity, likely to get broken in the not too distant future. You don't tend to expect fitters to cut plastic because it's prone to crack. Ultimately I had to purchase the correct end from Travis Perkins for nearly half the price, £16.38 to get a professional finish on the bath I'd paid a lot of money for. After raising the issue they simply replied you have to cut it to size yourself and offered no resolution whatsoever.
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