AWFUL!!!!! Placed an order on Monday for my friends 40th present, accepted the order and paid. Paid extra for next day delivery as needed for Friday. Then received an email later on that evening saying items out of stock. Rang Tuesday and told items may arrive Wednesday. Rang Wednesday to be told items were in and being sent 24hr tracked delivery. Postman has been today and no parcel. Rang and they have refused to let me speak to a manager, the person who answered the phone has put the phone down on me and now they won’t answer the phone. Absolutely shocking, will never buy from them Again!