I have purchased items from this company before, their nomination charms are good, however I wouldn't recommend the ones that have free engraving, as in the past few months, I have purchased 2 for my mum and 2 for my daughter, they have recently cleaned their bracelets and the black writing has come off all of these, they have contacted joshua james via email and never had a response so I think their customer service is disgusting, we have ordered engraved items direct from nomination in the past and theres never has this issue so it's obviously the ink that joshua james uses.